SUTLEJ Care is the After Sale Service Support Wing. More than that, it signifies the excellence in nurturing customer relations and delivering value that SUTLEJ has been known for the last 50 years in various segments.

Regardless of function or position, every SUTLEJ employee has only one goal – Complete Customer Delight. A structured training schedule and regular knowledge development programs, coupled with a professional and approachable leadership ensure that every employee of the G-Star Group is in line with our promise to Delight Customers with all the products and services we offer.

  • SUTLEJ Care Professionals always stay in touch with the customers and get the feedback of customers experience regarding the product Quality & Performance so that we can make the necessary changes to meet the customer satisfaction in both product & services.
  • We call our Esteem Customers once in a while to exchange pleasantries.
  • We are always committed to delivering value to the customer. It’s the commitment to give him the most productive customer experience possible, where he comes first; to consistently create and customize solutions for him that continue to delight, so as to harvest the relationship for further growth and prosperity.
  • SUTLEJ is a passion of our highly qualified professionals to deliver a quality product & a commitment with customers to give a long last happy experience.
  • SUTLEJ Communication – WE have many source of communication for customer feedback. We have complaint form on our website where the customers can register their complaints. We have a toll free number where the customers can call and discuss their queries. Ourcustomer service officers take a prompt action on the customer’s queries.

Benefits of SUTLEJ Customer Care

SUTLEJ Customer Carewe take the entire responsibility for maintenance and upkeep of the equipment at our customer’s premises. SUTLEJ maintenace team is well trained & well qualified .They are assigned to do the service at the customer’s place during the contract period. This on-site team ensures that preventive maintenance activities are carried out as per agreed schedule.

Enroll in our SUTLEJ services to avail following benefits :


SUTLEJ Vehicle performs at its best

To get the minimum break down loss it is important to continually find ways to keep your operations running and up to date. We make sure that the equipment performs at its best – always.


To minimize the Breakdown

The main objective of SUTLEJ Customer Care service is to reduce your downtime to ZERO. We are constantly working to maximize the efficiency of your equipment throughout its life cycle.


Enhanced Safety and Efficiency

Our program also ensures improved safety measures are followed to avoid an accident at your premises. Reliability and efficiency is our promise.


Significant overall Cost Reduction

Regular conditioning of the equipment restore optimum performance and lowers the maintenance costs.


Best Operational Practices

Our onsite training by experts is designed to improve the efficiency of the operators to achieve optimum performance from the equipment.

Annual Maintenance Contract

SUTLEJ’s Annual Maintenance Contract is custom made based on your specific needs. This agreement brings you peace of mind by minimizing the risk of downtime, thereby maximizing the performance and reducing operating costs. Our engineers visit the customer’s premises as per agreed terms during the contract period to ensure preventive maintenance and regular upkeep of the equipment.


Ensuring all safety features are intact


Reduction in total maintenance cost


Periodic servicing ensures maximum uptime improvement


Ensuring equipment lifecycle

AMC CONTRACT Terms & Conditions Click Here

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