SUTLEJ Care is the After Sale Service Support Wing. More than that, it signifies the excellence in nurturing customer relations and delivering value that SUTLEJ has been known for the last 50 years in various segments.
Regardless of function or position, every SUTLEJ employee has only one goal – Complete Customer Delight. A structured training schedule and regular knowledge development programs, coupled with a professional and approachable leadership ensure that every employee of the G-Star Group is in line with our promise to Delight Customers with all the products and services we offer.
SUTLEJ Customer Carewe take the entire responsibility for maintenance and upkeep of the equipment at our customer’s premises. SUTLEJ maintenace team is well trained & well qualified .They are assigned to do the service at the customer’s place during the contract period. This on-site team ensures that preventive maintenance activities are carried out as per agreed schedule.
Enroll in our SUTLEJ services to avail following benefits :
To get the minimum break down loss it is important to continually find ways to keep your operations running and up to date. We make sure that the equipment performs at its best – always.
The main objective of SUTLEJ Customer Care service is to reduce your downtime to ZERO. We are constantly working to maximize the efficiency of your equipment throughout its life cycle.
Our program also ensures improved safety measures are followed to avoid an accident at your premises. Reliability and efficiency is our promise.
Regular conditioning of the equipment restore optimum performance and lowers the maintenance costs.
Our onsite training by experts is designed to improve the efficiency of the operators to achieve optimum performance from the equipment.
SUTLEJ’s Annual Maintenance Contract is custom made based on your specific needs. This agreement brings you peace of mind by minimizing the risk of downtime, thereby maximizing the performance and reducing operating costs. Our engineers visit the customer’s premises as per agreed terms during the contract period to ensure preventive maintenance and regular upkeep of the equipment.